Privacy Policy
- The microphone is never recorded, saved, or sent anywhere. Your browser only measures how loud the room is, and that number never leaves your device.
- Young children never sign in or give us any information. Accounts are for teachers, caregivers and students 13 or older.
- If you buy the All Friends Pass, we keep your email address and whether your pass is active. That's it.
- We don't sell data, show ads, or use tracking or advertising cookies. We only count anonymous totals, like how many times Start was pressed, and anonymous visits by source (for example, "from Instagram").
Don't Wake the Puppy (the "Service") is run by TAK2008 LLC, a Texas company ("we," "us"). This policy explains what information the Service handles and why. If you have questions, email support@dontwakethepuppy.com.
1. The microphone
When you press Start, your browser asks permission to use the microphone. The Service uses that audio stream only to calculate a loudness level, many times per second, inside your browser. The audio is processed on your device in real time and then discarded. We never record it, store it, or transmit it to us or anyone else, and no speech is analyzed or transcribed. You can turn off microphone access at any time in your browser settings.
2. Information we collect
If you just use the free puppy: we don't ask for any personal information. Your settings (sensitivity, thresholds, the room's calibration level and which friend you picked) are saved in your own browser's local storage so they're there next time. They stay on your device.
If you create an account: we collect your email address so we can send you a one-time sign-in code and recognize you when you come back. We don't use passwords.
If you buy the All Friends Pass: payment is handled by our payment partner (see section 4). We never see or store your full card number. We receive and keep your email address, a customer ID from the payment processor, and your pass status and renewal date, so we know which friends to unlock.
When you contact us: if you email support, we keep that conversation so we can help you.
Basic technical data: like nearly every website, our hosting and infrastructure providers automatically process standard request information (such as IP address, browser type and the time of a request) to deliver the site, keep it secure and prevent abuse. We don't use this to build profiles of anyone.
3. Children and students
The Service is meant to be used by a teacher, caregiver or other adult and displayed for a group of children, for example on a classroom screen. Children in the class don't create accounts, sign in, or provide any information. Students 13 or older may create their own account. The Service does not knowingly collect personal information from children under 13. Because the microphone audio is never recorded or transmitted, no recordings of children's voices exist. The Service does not create or access student education records.
You must be 13 or older to create an account, and anyone under 18 needs a parent or guardian's permission to buy a pass. If you believe a child has given us personal information, email support@dontwakethepuppy.com and we will delete it.
4. Who helps us run the Service
We share information only with service providers that help us operate the Service, and only what they need to do that job:
- Stripe and Link process payments and subscriptions and handle sales tax. Link, a Stripe company, acts as the seller of record for purchases. They receive your payment details and email address. See Link's privacy policy and Stripe's privacy policy.
- Supabase hosts our account database, sign-in system and video files.
- Resend delivers sign-in code emails.
- Netlify hosts the website.
- Cloudflare delivers the videos and provides the cookie-free page counter mentioned below.
- Google Fonts and jsDelivr deliver the site's font and a code library to your browser.
We don't sell or rent personal information, and we don't share it for advertising. We may disclose information if required by law, or to protect the rights and safety of our users or the Service. If TAK2008 LLC is involved in a merger or sale, information may transfer as part of that deal, and this policy will continue to apply to it.
5. Cookies and local storage
We use your browser's local storage to remember your settings and keep you signed in. We don't use cookies for advertising or tracking, and we don't use advertising pixels. Our host adds Cloudflare Web Analytics, a privacy-focused page counter that uses no cookies and doesn't track you across sites. To learn what's working, our own server keeps anonymous daily totals of page visits and button taps (for example, "Start was pressed 40 times today"). We also count anonymous visits by source (for example, "from Instagram" or "from a search"), the page they started on, the general type of device (like "Chromebook"), and whether the visitor interacted with the page. These counts never include who you are, your IP address, the full address of the page you came from, or any lasting device identifier.
6. How long we keep information
We keep your account information while you have an account. If you ask us to delete your account, we'll delete your email address and pass information within 30 days. Our payment partner may keep transaction records for as long as tax and financial laws require.
7. Your choices and rights
You can ask us to show you, correct, or delete the personal information we hold about you by emailing support@dontwakethepuppy.com. You can cancel your pass any time from Teacher settings (⚙) → Manage billing. Depending on where you live, you may have additional privacy rights under state law. We'll honor them, and we won't treat you differently for using them.
8. Security
We use reputable providers, encrypted (HTTPS) connections, and access controls that limit who can see account data. No system is perfectly secure, but we work to protect your information and collect as little of it as we can.
9. Changes to this policy
If we change this policy, we'll update the date at the top. If a change materially affects how we use personal information, we'll tell account holders by email before it takes effect.
10. Contact
TAK2008 LLC · Cedar Park, Texas · support@dontwakethepuppy.com
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